Frequently Asked Questions

We have a team of over 7,000 human professional translators around the world. One of our main prerequisites is that translators have a minimum of 3 years of experience.

We have over 60 languages you can translate your documents from and to. Please see our list of languages supported.

We are able to translate a variety of documents as long as they are legible by our translators. If you have doubts whether your document is legible enough you can ask by contacting us.

We use a variety of methods to ensure your information is secure.

1. We use encryption on our site.
2. Only personnel within FastTranslate.io will handle your documents.
3. Your files will only be made available to personnel who have signed a Non-Disclosure Agreement prior to starting with FastTranslate.io.
4. We do not store your personal, credit card, or PayPal information on our server.

We can certainly translate your website. We can work directly on the source code of the website if needed. We can also help you pick the right keywords to help your SEO efforts (For an extra fee).

We accept credit cards, PayPal, Apple Pay and more.

At the current time, we do not accept physical or in-person documents. we only accept documents through our website.

Yes, you can contact us by calling 307-459-1575, one of our agents will be happy to help you solve your translation needs.

Our normal turnaround time can range from 24 to 48 hours depending on the translation size. You also have the ability to expedite your translation for a minor fee. Please contact us if you would like an expedited translation.